Shipping policy
We take great care to ensure your order reaches you safely and on time.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
We currently ship across India. For international orders, please write to us at kolamscreations@gmail.com and we will take care of it.
Shipping Fees
- Within Tamil Nadu: ₹99 per order
- All other states in India: ₹149 per order
Shipping charges are calculated at checkout based on your delivery address.
Estimated Delivery Time
- Within Tamil Nadu: 3–5 business days
- Other states: 4-5 business days
Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a confirmation with a tracking number via email or SMS to monitor your delivery status.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at kolamscreations@gmail.com. We will work with the courier to resolve the issue promptly.
Contact Us
For any shipping-related queries, reach out to us at kolamscreations@gmail.com.